Responsible Gambling

At 21Bets Casino, we're committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. Our role is to promote safe gambling practices and ensure compliance with relevant regulations.

As a licensed operator, we adhere to strict guidelines and standards set by regulatory bodies to prevent problem gambling. We're dedicated to creating an enjoyable gaming experience for our players while minimizing the risk of harm.

What Is Responsible Gambling?

Responsible gambling is about treating gaming as entertainment, not a means to make money. It's essential to gamble within your budget and not chase losses by increasing bet sizes. If you notice any of the following warning signs, it may be time to reassess your gaming habits:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

We encourage all our players to maintain a healthy balance between gaming and other aspects of life.

Tools to Stay in Control

To help you stay in control, we offer the following tools:

• Deposit Limits: Set limits on your deposits to prevent overspending.
• Wagering Limits: Limit the amount you wager on a single game or session.
• Session Time Limits: Set time limits for gaming sessions to avoid extended play.
• Reality Checks: Receive regular reminders about your gaming activity and potential risks.
• Loss Limits: Set limits on your losses to prevent significant financial harm.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from gaming activities.

These tools are designed to empower you to make informed decisions about your gaming habits.

How to Request Limits or Exclusion

If you want to set limits or activate self-exclusion, follow these simple steps:

1. Log in to your account and navigate to the "Account Settings" section.
2. Select the type of limit or exclusion you wish to apply (e.g., deposit limit, wagering limit).
3. Enter the desired limit amount or choose a pre-set option.
4. Confirm your selection and wait for the limit/exclusion to be applied.

Limits and exclusions are typically applied within 24 hours, but this may vary depending on the type of restriction. If you need assistance with setting limits or exclusion, please contact our support team for guidance.

Support for Problem Gambling

If you feel that your gaming habits have become problematic, we're here to support you. Don't hesitate to seek help if gaming stops being enjoyable. Recognize the warning signs of problem gambling and take action:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

We recommend reaching out to organizations that specialize in supporting individuals with problem gambling. You can contact:

• GamCare
• BeGambleAware
• Gambling Therapy

These resources provide confidential support, guidance, and counseling services.

Protecting Minors

We take underage gaming seriously. Our platform is designed to prevent minors from accessing our services. We employ age verification methods to ensure that only adults can register and play on our site. To further protect children, we recommend using parental control software, such as Net Nanny or Kaspersky Safe Kids.

Remember, underage gambling is strictly prohibited at 21Bets Casino, and we will not tolerate any attempts to bypass age restrictions.

Resources and Useful Links

For additional information and resources on responsible gaming, please visit the following organizations:

• GamCare
• BeGambleAware
• Gambling Therapy
• National Problem Gambling Helpline
• NCPG (National Council on Problem Gaming)

These resources offer self-assessment quizzes, counseling services, and educational materials to help you maintain a healthy relationship with gaming.